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Now you don’t have to worry about how your loved one is, even when you can’t be with them, thanks to the Pebbell 2…
With the Pebbell 2, it doesn’t have to be that way…
Your loved one can remain independent whilst you have peace of mind that you’ll always know they are safe.
The Pebbell 2 has been redesigned to make it easier to use than ever before. It offers the same benefits as the Pebbell Mini, with a few additional extras…
The device is now waterproof, allowing your loved one to keep it on them in any environment, whether they’re in the bathroom or outdoors on a rainy day.
It now also comes with a handy charging cradle, making it even easier to charge its battery.
If your loved one is out of GPS range, the Pebbell will send through a text message with its last-known location so you can see where they have been.
You can now also track the Pebbell’s location in real-time on a tablet or PC, which is ideal if you are actively trying to find your loved one.
Its discreet size means it can easily be put in your loved one’s pocket or worn around their neck, so they are more likely to keep it on them.
What happens when my loved one presses the SOS button?
How do I find out where my loved one is?
Do I need a subscription?
The Pebbell can be paired with any smartphone, whether iPhone, Android or Windows.
Unlike some other products, there is no monthly subscription, which is a big bonus…
The Pebbell’s roaming pay-as-you-go SIM connects to the best available network in the EU and comes with a minimum of £5 credit, which can be topped up as needed.
This product is very easy to install using the simple instructions provided.
Don’t worry if get stuck, as we’re just a phone call away! Give us a call on 0800 246 1939 and we’ll help you to get setup.
Standard delivery is £4.50 inc. VAT (£3.75 ex. VAT) and will arrive within 3 working days, if you are within the UK.
Q: I have a question that's not answered below. What should I do?
A: If you have a question, please click here to get in touch. We'll be happy to answer any queries you may have.
Q: Where can I find the number for the Pebbell?
A: The number for the Pebbell is located on the box.
Q: Is there a limit on how far away the Pebbell can be and still get a GPS location?
A: No, as long as a GPS location is available the pebbell can be found anywhere.
Q: The Pebbell is giving a foreign GPS location, what do I do?
A: When first connecting to the Pebbell you may receive a location as China. Send a text to the Pebbell ‘RESET!’ and retry.
Q: In response to a location request, the Pebbell responded with a text ‘BEFORE’.
A: The Pebbell cannot find a GPS location where the Pebbell currently is and so it reverts back to the last known location.
Q: How many contacts can be added to my device?
A: The Pebbell Tracker can store three emergency contacts. An SOS text message is sent to all the registered contacts that contains key information about the status of the device as well as a Google Maps link, which shows the location of the wearer at the time of activation. The Pebbell’s two way speech also allows the wearer to talk into the pendant and directly communicate with their contact. If the first number doesn’t answer the phone then the device will continue to dial the 2nd contact and in turn the 3rd contact.
Q: What method does the device use to send SOS alerts and make emergency calls?
A: The device comes with a roaming SIM card with a minimum of £2 credit allowing you to quickly get to grips with the tracker. In order to maintain connectivity the SIM must be topped up. A EU wide roaming SIM guide is also provided with your product to help you with the top up process.
Please note, this SIM's tariff requires a monthly line charge of £1.50 per month.
Q: Can I get my own SIM?
A: No. The SIM is pre-installed and is provided with the device.
Q: What is the cost of a text or phone call from the Pebbell?
A: Texts are 14p each and phone calls are 14p per minute including VAT.
Q: How much does it cost to text or phone the Pebbell?
A: These costs are charged at an international rate as the number of the Pebbell is registered in the Isle of Man.
Q: I am currently using an iPhone. Will it work with my phone?
A: Yes, the device tracks to any smartphone. In order to receive location data, the free Google Maps app must be downloaded. This data is accessed through a linked text message.
Q: Is live tracking available?
A: Only with the Pebbell 2.
Q: Do you have to download an app?
A: There is no app required for the Pebbell.
Q: Can I modify the time zone of my device?
A: Yes, using a simple SMS command from the primary authorised mobile you can change the time zone on the Pebbell. UTC time has been set as default time. We have outlined the full details below:
Command: TZ+ +00/-00
Note: The time format must be in 2 digits and at maximum 23 hours in value. “+” in the “time zone” portion of the text indicates east. The symbol “-“ in the “time zone” indicates west.
Example: tz+02, the system will add 2 hours based on the UTC time. tz-02, the system will minus 2 hours based on the UTC time.
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The Pebbell does what you say it does and is very accurate. Perfect for the purpose we bought it. Looks and feels good. Not too heavy or obtrusive.
Shame it charges the emergency contacts when they message the Pebbell rather than being able to use inclusive text allowances. (Or wifi)
I had a slight concern about my mum's ability to charge the device. A contactless dish to put the device in would be better than the cradle provided, which might be tricky for vulnerable elderly types who aren't used to charging phones etc.
Well packaged, good instructions and easy to top up with money.
Review by Malcolm
The Pebbell 2 fits the bill perfectly. Our Mam has Dementia. We felt that before she started to wonder off, a gps such as this would be ideal. I have been able to track Mam when she goes to the shop or for a walk. It provides great peace of mind. I am able to talk to her too should she get lost. Great advice and service from telmenow.
Review by Anonymous
The Pebbell was bought for my husband, who has a heart condition. Having been a very keen walker he now finds himself very soon out of breath and very tired. We were both worried about whether he would ‘make it’ on his round with the dog. I was concerned about using a mobile phone, which I use very rarely and my husband worried about not understanding the technology and pressing the ‘wrong’ buttons. I bought an android phone, which has a reasonably priced monthly cost and my husband was happy with how the Pebbell works.
With the Pebbell both my husband and I have a peace of mind when he is out dog walking. He knows he can contact me easily and I can find him and give him help if need be.
It is easy to understand and use. The GPS facility means I can find where he is and roughly how far he is from home and this is reassuring.
A few other points I would say are having tried to find the balance on the Pebbell simcard by messaging BAL+my number to 07924373737 I have not had any message back. Hopefully the low balance alert will come through next time - it hasn’t so far.
The loc message and following Google map is quite brilliant, but it comes at rather a high cost. I am hoping that, with time, I will be less anxious to find the location of the Pebbell bearer (just in case…) and rely on him contacting me if need be.
Unfortunately, the mobile coverage is not good in my area so return messages from the Pebbell can sometimes not return until the following day(!). This is, of course, nothing to do with the Pebbell but I thought I would just have a little grump!
To anyone thinking of buying the Pebbell 2, I would say it’s simple and easy to use. It gives peace of mind that when the wearer is in a vulnerable situation he/she can get in touch and speak with their main contact at the push of a button.
Review by Meta Reeves
Well thought out, easy to set up and use.
It has given me peace of mind that if my brother who has alzheimer's goes missing I'll easily find him.
Review by Paul
I would highly recommend the Pebble it is a very versatile device with a great deal of applications the fact it can connect to 3 phones at one time and will contact them continuously in the event of an emergency is invaluable, I did a great deal of research before purchasing the Pebbell although not the cheapest one on the market in my opinion it is the best.
I give the device 4 out of 5 and purely because the hoop that connects it to a key ring broke off.
Review by Jim
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