Pebbell 2 Waterproof GPS tracker and Emergency Phone

Now you don’t have to worry about how your loved one is, even when you can’t be with them, thanks to the Pebbell 2…

With the Pebbell 2, it doesn’t have to be that way…

• Your loved one can easily contact you in an emergency just by pressing the big SOS button
• You can find your loved one’s exact location by sending the Pebbell a simple text command
• Pebbell also acts as a phone allowing you to speak to them and reassure them when they get lost or confused

Your loved one can remain independent whilst you have peace of mind that you’ll always know they are safe.

The Pebbell 2 has been redesigned to make it easier to use than ever before. It offers the same benefits as the Pebbell Mini, with a few additional extras…

The device is now water-resistant, allowing your loved one to keep it on them without worrying about a rain shower.

It now also comes with a handy charging cradle, making it even easier to charge its battery.

If your loved one is out of GPS range, the Pebbell will send through a text message with its last-known location so you can see where they have been.

You can now also track the Pebbell’s location in real-time on a tablet or PC, which is ideal if you are actively trying to find your loved one. The license for the first 12 months of live tracking is included in the price of the Pebbell - after the first year the current price of the license is £12 per year. You can purchase the license for additional years by clicking through to the webpage HERE.

Its discreet size means it can easily be put in your loved one’s pocket or worn around their neck, so they are more likely to keep it on them. 

What happens when my loved one presses the SOS button?

1. An SOS text message is sent to up to three emergency contacts that contains key information about the status of the device as well as a Google Maps link, showing your loved one’s location at the time of activation. 
2. The Pebbell calls the first SOS contact and its two-way speech allows them to talk into the device and speak with the first contact.
3. If the first contact doesn’t answer the phone, then the device will continue to dial the second contact and in turn the third contact. 

How do I find out where my loved one is?

1. You can send text commands to the Pebbell, or even call it, and it will reply back to you with an update on its last location and the device status.
2. If your loved one goes in or out of a defined geographical location, you can set up a text alert (geo-fence alert) so you can make sure they are still safe.
3. You can also use the live tracking web portal (available at https://pebbell.net) to enable tracking at more frequent intervals 

Do I need a subscription?

The Pebbell can be paired with any smartphone, whether iPhone, Android or Windows.

Unlike some other products, there is no monthly subscription, which is a big bonus…

The Pebbell’s roaming pay-as-you-go SIM connects to the best available network in the EU and comes with a minimum of £5 credit, which can be topped up as needed. 

Click the ‘Add to Basket’ button at the top of the page, for the peace of mind you deserve…

Features:

• GPS tracking and SOS alerts – you can always make sure they’re safe
• Two-way mobile phone – speak to your loved one and reassure them
• Colour variations available
• Water-resistant – can be used safely even if raining but note that it is not intended to be submerged in water so please don’t use in the bath or whilst swimming
• 5-day battery standby 
• Docking station – making it easier for your loved one to charge the device
• Geo-fence Alerts – you’ll know if your loved one wanders when and where they shouldn’t be
• ‘Last known GPS position' if your loved one is out of GPS range – you’ll know where they’ve been
• 12-month warranty – peace of mind that any problems will be ironed out
• A real-time online portal – find your loved one at any time, using your PC or tablet

• Showerproof - IP66
• Mainframe Dimension: 65mm x 35mm (widest point) x 16mm
• Weight: 35g
• Uses a HoIP Telecom multi-network ROAMING SIM Pro UK+EU profile -if a mobile network exists the device will remain connected
• GSM Frequencies: 900/1800/850/1900Mhz
• GSM Chipset SIMCOM800L, quad-band
• GPS chipset U-blox 7 (Support AGPS)
• Uses GPS to work out its location - accurate 5-15m
• Charging Voltage Micro USB, DC4.2V~5.5V/400mA
• Operating temperature -10°C to 60°C
• Work time 5 days in normal power saving mode
• Standby time up to 30 days - deep sleep mode
• LED Lights for Power, GSM & GPS
• Buttons SOS, Call & On/Off
• Sensor Built in 3D G-sensor (by BOSCH)
• I/O 1 port for USB cable

Delivery

Standard UK delivery is £4.50 inc. VAT (£3.75 ex. VAT). We work very hard to deliver your order promptly and will aim to deliver all items within 3 working days, if you are within the UK.

Delays do sometimes occur due to unforeseen circumstances, so if for some reason your parcel hasn't arrived within 7 working days, please contact us via email on [email protected].

Support
Do you need some help with your product? To give you the best support possible, fill in the form on the next page and we’ll be in touch within 1 working day to help you out.

Click here to fill out the form.

Installation

This product does not require installation.

Q: I have a question that's not answered below. What should I do?

A: If you have a question, please click here to get in touch. We'll be happy to answer any queries you may have. 

Q: Where can I find the number for the Pebbell?

A: The number for the Pebbell is located on the box.

Q: Is there a limit on how far away the Pebbell can be and still get a GPS location?

A: No, as long as a GPS location is available the pebbell can be found anywhere.

Q: The Pebbell is giving a foreign GPS location, what do I do?

A: When first connecting to the Pebbell you may receive a location as China. Send a text to the Pebbell ‘RESET!’ and retry.

Q: In response to a location request, the Pebbell responded with a text ‘BEFORE’.

A: The Pebbell cannot find a GPS location where the Pebbell currently is and so it reverts back to the last known location.

Q: How many contacts can be added to my device?

A: The Pebbell Tracker can store three emergency contacts. An SOS text message is sent to all the registered contacts that contains key information about the status of the device as well as a Google Maps link, which shows the location of the wearer at the time of activation. The Pebbell’s two way speech also allows the wearer to talk into the pendant and directly communicate with their contact. If the first number doesn’t answer the phone then the device will continue to dial the 2nd contact and in turn the 3rd contact.

Q: What method does the device use to send SOS alerts and make emergency calls?

A: The device comes with a roaming SIM card with a minimum of £5 credit allowing you to quickly get to grips with the tracker. In order to maintain connectivity the SIM must be topped up. A EU wide roaming SIM guide is also provided with your product to help you with the top up process.

Please note, this SIM's tariff requires a monthly line charge of £1.50 per month. 

Q: Can I get my own SIM?

A: No. The SIM is pre-installed and is provided with the device. 

Q: How much credit does the Pebbell 2 come with?

A: The Pebbell 2 comes with a minimum of £5 credit.

Q: What is the cost of a text or phone call from the Pebbell?

A: Texts are 15p each and phone calls are 19p per minute including VAT.

Q: How much does it cost to text or phone the Pebbell?

A: Standard UK charges apply.

Q: I am currently using an iPhone. Will it work with my phone?

A: Yes, the device tracks to any smartphone. In order to receive location data, the free Google Maps app must be downloaded. This data is accessed through a linked text message.

Q: My phone uses Sky Mobile, is it compatible?

A: Unfortunately Sky mobile use a limited profile and is unable to communicate with the Pebbell currently. This is a limitation of that network rather than the Pebbell. 

Q: Is live tracking available?

A: Only with the Pebbell 2. You can use the live tracking web portal (available at https://pebbell.net) to enable tracking at more frequent intervals 

Q: Do you have to download an app?

A: There is no app required for the Pebbell.

Q: Can I modify the time zone of my device?

A: Yes, using a simple SMS command from the primary authorised mobile you can change the time zone on the Pebbell. UTC time has been set as default time. We have outlined the full details below:

Command: TZ+ +00/-00

Note: The time format must be in 2 digits and at maximum 23 hours in value. “+” in the “time zone” portion of the text indicates east. The symbol “-“ in the “time zone” indicates west.

Example: tz+02, the system will add 2 hours based on the UTC time.
               tz-02, the system will minus 2 hours based on the UTC time.

Q. How do I set up the emergency contacts?

A. Send SMS command: A1 to the Pebbell from the phone you want as the first emergency contact.The Pebbell will reply: Set mobile number 1 OK!

To delete this number, you can send the SMS command: A0 to the tracker.

Repeat this process for the second and third contacts, by sending B1 from the phone you want as the second emergency contact, and C1 from the phone you want as the third emergency contact.

Alternatively, you can set the emergency contacts up from any phone. For example:

If you wanted the first emergency contact to be 078XXXXXXXX, you would send a message to the Pebbell from any phone saying: A1,+4478XXXXXXXX (with no spaces) and repeat the process for B1 and C1.

We have also created a special document dedicated to helping you with your Pebbell. Please Click Here to view this page.