Tynetec Reach Alarm Plus Unit with Personal Touch Pendant

Description

The Reach Plus At-Home Alarm is a comprehensive alarm unit, which has advanced features that can be used by customers with more complex needs. With the addition of a built-in, automatic, real-time clock, the unit can be used to monitor specific sensors within pre-determined time periods, as well as being used as a medication reminder.

The Reach Plus provides the user with the security and confidence to live independently for longer, by providing a reliable means to call for help in an emergency. It brings together the most sophisticated electronics with a cutting edge design and customer flexibility. 

The Personal Touch Pendant, linked to the alarm unit, is worn on the person to allow an emergency alarm call to be made from anywhere in or around the home, simply by pressing the button once.

The device can also be set to play a reminder message at the same time every day, once a week or once a month.  This is a great feature to remind the user to take their medication, eat their lunch, to take a wash or even to keep themselves warm. This can be recorded by a carer or relative. 

The alarm unit can be combined with up to 32 environmental or personal wellbeing peripherals, to provide a bespoke care package to meet almost any person's individual care needs. No monthly service charge is required once you have purchased your equipment.

We recommend professional installation of this product. Please take advantage of our fixed-price installation service by ticking the box for installation in your shopping basket.

Additional Features to Reach Alarm Unit:

  • Real-time clock
  • Internal memory to store 10,000 events
  • 3 daily activity monitoring periods
  • Inactivity pre-alarm alert
  • 3 daily trigger activity windows
  • 16 user recordable messages
  • 8 daily/weekly/monthly reminders
  • ‘I’m OK’ mode – alerts carer or family member that the user doesn’t require a call
  • 24 month warranty
Technical Information
  • Power:
        Mains-powered with in-built battery backup
  • 4 hardwired inputs and 1 hardwired output
  • USB data communications port
  • Telephone line failure alert
  • Mains supply failure alert
  • Dimensions:
        150mm x 200mm x 55mm
Delivery & Installation

Delivery

Standard UK delivery is £4.50 inc. VAT (£3.75 ex. VAT). We work very hard to deliver your order promptly and will aim to deliver all items within 3 working days, if you are within the UK.

Delays do sometimes occur due to unforeseen circumstances, so if for some reason your parcel hasn't arrived within 7 working days, please contact us via email on [email protected].

 

Support
Do you need some help with your product? To give you the best support possible, fill in the form on the next page and we’ll be in touch within 1 working day to help you out.

Click here to fill out the form.

 

Installation

If you need help installing this product, please contact us via email on [email protected].

FAQs

Q: I have a question that's not answered below. What should I do?

A: If you have a question, please click here to get in touch. We'll be happy to answer any queries you may have. 

Q. Can I change the batteries myself?

A. Yes. Batteries can be changed by the user or the manufacturer.

Q. Does this product require specialist installation?

A. No. However we do recommend the use of our professional installation service. Please take advantage of our fixed-price installation service by ticking the box for installation in your shopping basket.

You may also be interested in the following product(s)

£203.00 Inc. VAT £169.17 Ex. VAT

This product is eligible for 0% VAT

Product code: TTZSA600-1

Availability: In stock

Warranty: 12 months

Share this product

Reviews

Brilliant range

It's great that you have the same central unit for so many sensors. You can fit out a house for £500 or so with no service charge and add extra sensors as you like.

Review by Rachael in Ashley

Like the features

I like the fact that you can programme reminders eg for taking medicine in, personally I prefer that to a pillbox. Being able to call hands-free and answer just by pressing the pendant is a great feature too.

Review by Kate from Manchester

The expert's opinion

By Clive Noak

Director, Protelhealth Limited

Expert rating 4

This is a very well thought-out and designed product that will appeal to all customers in need of generating an alert/alarm to be received by someone else, e.g. family member, friend, carer or monitoring centre (or a mixture of all these persons).

 

What’s in the box

  • Reach Plus Alarm Unit
  • Mains cable (Power Lead)
  • Telephone connection cable (Telecom lead)
  • Stand + Screw
  • Connector Cover
  • Touch Pendant
  • Touch Pendant Wearing Kit
  • User and Installation Guide
     

What we liked about the device

  • Unlike many such devices, it would sit comfortably in a home without drawing attention to itself or targeting its user as being someone vulnerable, e.g. the acceptability of the fashionable pendant design.
  • The inclusion of the pendant within the kit and its associated “wearing kit”.
  • The comprehensive and easy-to-use “User & Installation Guide”.
  • The very positive feedback from the installers as to how easy the product is to install, its robustness and acceptance by end users.
     

Things to watch out for

  • Need to be careful that wires are not trapped by the securing screw when attaching the Connector Cover or Stand.
  • There are no trouble-shooting instructions within the “User & Installation Guide”.
  • The importance of effective Broadband Filters, if broadband is available within the home.
     

Design/ease of use

All aspects of the product are well presented in effective, sturdy packaging, with everything except the screw for attaching the Stand being easy to find (this is hidden in plain sight, being safely secured within the plastic moulding of the packaging).

The “User & Installation Guide” is really well designed with the DIY person in mind, as it is colour coded with the parts of the product, e.g. the mains cable connection has a blue dot on it that lines up with the blue colour on the alarm/receiving unit, which is described in the “User & Installation Guide” in the same colour.

Although it would be best to have this unit installed by a professional installer, especially if it is to be linked to a monitoring centre, without any prior experience I did have it set up and generating alerts to my mobile phone within 15 minutes. Therefore, the device is easy to install and intuitive; especially as once connected to the mains it tells you what you are doing wrong.

John has installed many of these devices himself and trained many others to do this and has always been impressed by the quality of the materials and their durability.
 

Functions available

The range of functions available of the Reach Plus Unit, as outlined in the product description, which are in addition to those of the more basic Reach Unit, i.e:

  • Horizontal, vertical and wall-mounted installation options    
  • Stand with cable management                    
  • Intruder alarm capability
  • Away mode
  • Large, illuminated call button                       
  • Memory for up to 32 sensors
  • Illuminated function buttons                         
  • Speakerphone mode
  • Front panel LED light showing the unit's status                   
  • 5 volume levels
  • Low battery reporting         
  • Voice reassurance messages – these can be recorded by family members or carers
  • 12 or 24 hour monitoring mode    

These functions make this a very impressive offering and one that is very scalable according to the needs of the individual, e.g. ability to accommodate up to 32 sensors.

During my attempts at installation, I was encouraged by the fact that I triggered a number of the built in alerts, such as the telephone line failure alert and the mains supply failure alert, which confirmed to me that they both work and are really annoying until you do something about them!

From the installers perspective, John had nothing but praise regarding the functional ability of the product, its reliability and general ease of use. The only criticism he had received from users was that the lights on the front of the device, that alert if there is a problem or highlight the red communication button, can at times be too bright at night and are not dimmable, although they can be programmed to be switched off.


Value for money

At its current price of £187.97 (excluding VAT) and a 24 month warranty, this product represents tremendous value for money (£0.26 per day over 24 months), especially as it is expected to last much longer than two years.

Installation would be an extra cost, but one highly recommended if a monitoring centre and or additional sensors are to be incorporated.

Year Published: 2015

Average 4.50 from 0 - 5

2 Reviews | Add Your Review