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The Not your Child GPS Tracker requires a subscription service which covers all the costs associated with its SIM connectivity and also provides access your personal account.
The initial 1 month subscription covers registration of your Not Your Child product and data connectivity set up, and so this subscription charge is not refundable. Once purchased, you will be sent a link to register your product and you can then choose what length of follow on subscription you want after your initial first month.
The GPS tracker uses an international SIM card. Your subscription will cover all costs associated with the use of the device in over 103 countries. This means that it can be used across the world and you don’t need to worry about any unexpected charges.
The subscription service also provides access to the Not Your Child’s mobile support platform called TrackNowTM. Not only does the platform allow you to locate your children whenever you like, it comes packed with tools that give you the freedom to customize your tracking experience. You can customize the alerts according to your child’s activities and needs each day.
This includes customizable alert features which you can choose from to optimize your experience such as: email delivery, S.M.S delivery, in-platform notifications, adding family and friends, and selecting unsafe areas which will provide you with an alert when entered.
Your account will also provide you access to the Share Live Tracker which allows you to share the location of your child immediately with family or friends without giving them actual access to your account. You can also run reports that monitor user-system activity if you decide to add multiple users.
Standard UK delivery is £4.50 inc. VAT (£3.75 ex. VAT). We work very hard to deliver your order promptly and will aim to deliver all items within 3 working days, if you are within the UK.
Delays do sometimes occur due to unforeseen circumstances, so if for some reason your parcel hasn't arrived within 7 working days, please contact us via email on [email protected].
SupportDo you need some help with your product? To give you the best support possible, fill in the form on the next page and we’ll be in touch within 1 working day to help you out.
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This service does not require installation.
Q: I have a question that's not answered below. What should I do?
A: If you have a question, please click here to get in touch. We'll be happy to answer any queries you may have.
Q: Why do I required this service?
The Not your Child GPS Tracker requires a subscription service as it covers all the costs associated with its SIM connectivity and also provides access your personal account.
Q: Can I be notified of alerts by email as well as SMS and where can I edit this?
A: Yes. You can set this preference yourself on your platform.
Q: Can I link more than one “Not Your Child” devices to my “Not Your Child” Mobile App?
Q: Do I have to buy a sim card for my device?
A: No. Your Not Your Child device comes with a specially programmed, securely built in SIM card. Please do not try to remove this SIM as your device will no longer report to your platform.
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I love that it is customisable and can give status updates via text. My five year old takes off in a split second and there have been a couple times where we could not find her for a few minutes.
Review by Cheryl W.
All the features are simply amazing and awesome to have. I like the Status of Alert GPS feature (idle, moving, stopped, speed altitude, direction of movement).
Review by Christine T.
(outside UK - call +44 161 974 7189)
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